Return Policy
Can I return or exchange my item?
If you are not satisfied with your item, it arrives damaged, or you need a different size then send it on back my friend. All products may be returned or exchanged within 30 days of the original purchase date, as long as they are in NEW condition - not worn or washed. Shipping and handling charges on returned items are non-refundable.
You will receive a Return/Exchange slip with your order, which you will need to fill out and send back with your item. If you have lost your Return/Exchange slip, please contact us at orders@madnessisthisclothing.com.
We ask that you pay shipping costs when sending the item back. If you are exchanging the item, guess what, we'll send it back to you for free.
Send all Returns/Exchanges to:
Madness Is
2020 Beech Ave. #C-18
Nashville, TN 37204
Shipping
How long will it take to receive my order?
All orders will be shipped within 1-3 business days, unless otherwise specified, via USPS mail. You should receive your order within 3-5 business days from the time it is shipped. So, therefore, about a week at most.
Can I track my order?
Yes. Once your package is shipped you will receive an Email Shipping Confirmation that will provide you with your tracking number. You can then track your package HERE.
Wholesale Inquiries
For wholesale inquiries, please contact emily@madnessisthisclothing.com.
Payment Options/Store Security
What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
Question Not Answered?
Send us an email to info@madnessisthisclothing.com.